Tamasaba Goldfish and Japanese Bred Koi: In order to be efficient and not have a backlog of customers: Without an appointment, we ask that your selection is pre-ordered through our website for In-Store pickup. Kindly, note the date and time you would like to pick up your fish. We will call to confirm your arrival time so the fish are not packaged too soon before your arrival. During our normal hours, if time permits, we can accept walk-ins but time is limited based on available staffing and number of customers looking for help or fish. It is possible you will need to wait while we finish up with customers before you. We apologize for the possible long wait times you may experience You can call us to setup a Personal shopping appointments, or use our calendar to setup an appointment. Currently appointments are available on Friday from 11am to 2pm. All sales are final.